Lumen21 helps businesses run their Information Technology (IT) as an enabling partner based on proven ITIL (IT Infrastructure Library) framework and the alignment of their internal IT processes and tools with the business. To gain a clear picture of IT, Lumen21 Clear Vision Methodology™ is used to capture, share and relate knowledge about all elements of the business within the IT environment.

Clear Vision Lifecycle:

Clear Vision provides the modeling framework and methodology that integrates business goals, processes, application services and physical infrastructure. The goal of Clear Vision Methodology™ is to help expose the known and unknown relationships between the current business goals and the technology that supports it. Clear Vision provides an end-to-end service across all infrastructure services domains, through a continuous life cycle of analyze and refine of “Plan, Model, Implement, and Manage”. We encapsulate the core which is the physical infrastructure with the application & services hosted on that infrastructure which in turn are supporting the process while keeping in mind the ultimate business goal.