Press Release Details

Thursday, August 14, 2014

Lumen21 Announces Multi-Level Program to Help Hardware Resellers Offer Managed Services

Three Options of “Refer”, Resell”, “Rebrand” to Help Resellers Attract New Clients, Increase Revenue and Achieve Higher Margins

ORANGE, CA. AUGUST 14, 2014 - Lumen21, an award-winning global technology firm specializing in compliance and technology, today announced an extensive Managed Services Program consisting of both Managed IT and Managed Security services to help resellers attract new clients, revenue and profits by eliminating the need to invest in a cost-prohibitive program of their own.

For resellers that currently offer hardware and professional services, Lumen 21 provides an easy way to get started with Managed and Security services without the investment in people, process and technology. The addition of a NOC (Network Operations Center) and/or SOC (Security Operations Center) services to a reseller’s line card opens new opportunities and protects their installed base from competitors.

Additionally for resellers with a current Managed Services offering or for small Managed Service Providers the addition of Lumen21’s SOC (Secure Operations Center) presents increased opportunity to further protect your existing customer base with security services that are critical in a time when cyber-attacks can cripple an organization. The opportunity is immediate and can be executed in days without incurring the costs of establishing a distinct SOC of your own while adding additional revenue opportunity to your portfolio.

According to Lumen21, it can take $1.5 million or more to staff a 24x7 operations center. With one agreement resellers are authorized to sell an extensive menu of managed services, security services, and compliant cloud services or a combination thereof offered by Lumen21.

"Our managed services program helps resellers build stronger client relationships and improve customer service without the risk," said Carol Kinney, VP of Sales at Lumen 21. "Our program grows with the reseller as they invest in their own Managed Services practice. We can start with a ‘Referral’ relationship, where we do everything, and grow into a ‘Resell’ or ‘Rebrand’ relationship where the reseller would take more ownership of the sales and marketing process."

Lumen21 offers training, demonstrations, configurations, quotes and order processing for all its customers regardless of the partnering model they choose. Some models also include lead generation and lead distribution services.

For more information about the Lumen21 Managed Services Reseller Program call 714-862-2171, email or visit

About Lumen21

Lumen21 is an award-winning global technology firm focused on delivering the highest quality IT services to its clients and resellers. Their main offerings include 24x7 managed services, custom application development, compliant cloud computing, and IT/business consulting. Lumen21's depth of experience, industry best practices, and focus on innovation means their clients benefit from less complex, professionally managed technology infrastructures and applications. In particular, organizations required to comply with federal or industry regulations (i.e. HIPAA, PCI DSS, and GLBA etc.), gain improved visibility and control over their applications and data with Lumen21's innovative compliant cloud computing solutions. To learn more about becoming a reseller, visit

Media Contact: or (714) 862-2171 ext. 5230