Our Services

Lumen21 offers a wide range of services, designed and intended to improve your performance and reduce the consequences in the event of a breakdown.

We offer 24/7 end-to-end support to monitor, manage and protect your infrastructure at all times, through our highly trained specialists and various optimized tools. This service is essential to keep your business under control.

IT Management & Support

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Cybersecurity & Compliance

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ERP Services

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Managed Services

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Cloud Solutions

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Digital Transformation Consulting

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Our

Certifications

It is the practice of using a network of remote servers hosted in the cloud to store, manage and process data, rather than a local server or personal computer. We have a team trained to carry out the transfer of physically stored information to the cloud and all the necessary security protocols.

Additionally, the service includes:

Infrastructure Service: Provision Windows and Linux virtual machines in minutes. Hybrid cloud consistency allows you to use the same virtual machines and management tools that you use on-premises. This includes: Virtual machines, storage, backup and recovery.

Application Development: Allows you to create and deploy a wide variety of applications, including web, mobile, multimedia, and line-of-business solutions. Built-in auto-scaling features make it easy to scale up and down based on your needs.

Data-Driven Insights: Provides managed SQL and NoSQL services and built-in support for analytics to help you extract the most insights from your data.

Identity and Access Management: It is a complete cloud solution for identity and access management. You can manage user accounts, synchronize with local directories, and use single sign-on.

This includes remote management of your business's IT infrastructure and computer systems. The services we provide are related to networks, applications, infrastructure and security of computer and technological systems.

We offer continuous high availability IT support service and resolution of incidents or service requests efficiently in the shortest time possible.

We also provide advisory services in the field of computing and technology with the objective of your company achieving a higher level of profitability, productivity and competitiveness.

The services included are:

Database administration

- We take care of the process of collecting, storing and protecting data stored in a database.

Automation

- We carry out various operations such as: software installation, report creation, vulnerability remediation, system monitoring.

Cyber Security

- It constitutes a broad set of multidisciplinary protection measures to prevent a computer network and its data from suffering any type of breach, leak, publication of private information or attack.

Server Patching

- A patch is a set of changes to a computer program or its supporting data, designed to update, correct, or improve it. This includes fixing security vulnerabilities and other operational errors.

Help Desk

- We offer 24/7 remote assistance to resolve your concerns and computer problems. You can contact us through our multiple communication channels, such as email, telephone, chat, or self-service platform.